Ordering Information

Postage Costs and Times

All orders are sent an email receipt straight away. If you don't receive a confirmation email from us, then it's probably one of three things...

1. It's gone in your Spam/Junk mail box.
2. The email address you gave us isn't accepting emails. Easily checked - just send yourself an email and see if it arrives.
3. Payment has failed. You should get an email from Paypal/Google saying why it failed.

All T shirts are custom printed to order, we don't hold stock of any design.
Our workshop operates from Monday to Friday 9am - 7pm.
Please Note - working days means Monday to Friday.

Postage Costs
Postage in the UK is FREE via Royal Mail 1st class delivery.
Delivery time is approx 3 - 6 working days in the UK. The average is about 4 working days.

Postage to Europe is £5.00
Delivery time is usually 6 - 10 working days by Royal Mail 1st class International Signed For

Postage to North American and Rest Of The World is £6.00
Delivery usually take 8 - 11 working days by Royal Mail 1st class International Signed For.

Prices include VAT.

If after a week or so you haven't received your order, you can contact us by emailing admin@kapoww-t-shirts.com, or replying to the dispatch email you were sent by our team. Please let us know your order number (RC number) so we can deal with your problem more efficiently.

All of our standard sized T Shirts (small to XXL) are top branded, premium quality heavy weight unisex cotton, machine washable and will not shrink or go out of shape. To give your tee a long life please remember to wash, inside out at forty degrees and iron on the reverse side. Ordering is quick and easy via Paypal or Google checkout the webs safest online purchasing systems.

(Please note - you DON'T need a Paypal account to pay and you can use any debit / credit card.)

Payment Help

Our checkout uses Paypal or Google Checkout to process payments. The default method is Paypal.

If you have a Paypal or Google account, then just click their logo on our 1st checkout page. Then log-in and click Pay Now and you're finished.

Both Paypal and Google are totally separate from Kapoww, we don't have access to your card details. If your card is rejected please don't contact us as there's nothing much we can do.
Note - if you do have problems entering card details on Paypal then try Google (see bottom of this page)

To pay without a Paypal account.....

To use Paypal YOU DO NOT NEED A PAYPAL ACCOUNT. Just fill in your name and address details in our checkout pages. Then click the white button at the bottom of the page - "Click here to pay with a debit / credit card using paypal".

You'll then be automatically re-directed to Paypal and you'll see a page similar to this....

The right side is for people with accounts to log in, the left side is for people without accounts - just click the 'continue' button below the card logos. The 'Continue' link used to just be a word within the text above the card logos, very easily missed.

You then enter you card number etc.

Common Problems

Paying without a Paypal account

The most common problem is missing the Continue button on the 1st paypal page. (see image above). The 'Continue' link is sometimes just a word within the text, very easily missed.

Problems entering card details on Paypal

Some customers have reported problems entering their card details on Paypal. This only seems to affect cards from one or two banks. If this happens our advice is to try Google checkout, it seems to accept a wider variety of cards. Just click the google checkout logo on our first check page.
You do have to set up a Google account - but this is very easy and instant - basically the same info as you'd put into our checkout plus a password.